Limited warranty & repair service

The Panono 360 Camera 16k includes a two-year limited warranty that covers manufacturing defects. The warranty does not cover normal wear and tear or drop-related damages. We do, however, offer a repair service for the Explorer Edition. You can send in your Panono and we will repair it on a time and materials basis (shipping, labor, materials, etc.).

If we receive your Panono and determine that the shipping and repair costs will be more than $150 USD, we will contact you so that you can decide whether to have us proceed with the repair, dispose of the camera or return it to you unrepaired. If we return the unrepaired Panono or dispose of it, you will not be charged for more than $150 USD.

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